• 首頁
  • lorem ipsum dolor sit
    lorem ipsum dolor sit
    lorem ipsum dolor sit
    lorem ipsum dolor sit
    購物須知說明 Order Instruction
    • 繁中
    • EN

    感謝您購買台灣虎航-宅配購商品!
    若有任何疑問請來信 ttwservice@stdoras.com.tw
    上班時間 (周一~五9 am-12 pm & 1:30 pm-6 pm) 來電客服專線 TEL:+886-2-2705-0028



    1. 宅配購商品恕不參加機上折扣優惠活動。

    2. 寄送範圍為台澎金馬,國外地區尚未開放寄送。訂單出貨時間為10個工作天,但因颱風、地震、土石流或其他不 可抗力事件,致本公司無法運達您指定收貨地點時,不在此限。

    3. 依消保法第19 條,以郵購型錄等訂購方式之通訊交易商品享有到貨7天的猶豫期(含例假日),得無須說明理由 ,依第4條方式向本公司表示解除契約。

    4. 您收到商品後,若欲解除契約,請您於到貨後7日內逕洽客服專線,本公司將派專人至原先收貨地點取回,並於取 回商品後15日內辦理退款事宜。

    5. 提醒您,猶豫期並非試用期,除為合理且必要之檢查以外,退貨商品須為未經使用過之完整新品,並須保持商品本 身,與其包裝、附屬零件、贈品、保證書或使用手冊⋯⋯等所有附隨資料之完整性;如經拆封使用過,依民法第 259 條,就商品之毀損或減損而減少之價值,按比例償還其價額。

    6. 商品照片因攝影角度光線及印刷等因素可能與實際商品略有差異,敬祈見諒。


    7. 台灣虎航保留接受訂單與否及修改、變更活動內容的權利。

    台灣虎航-宅配購個人資料蒐集之告知事項

    文件內容有缺,如附件台灣虎航-宅配購個人資料蒐集之告知事項
    陶樂有限公司(以下稱「本公司」)負責台灣虎航免稅商品宅配購銷售業務,本公司謹就您使用本服務所提供之姓名、聯絡方式、信用卡資訊等相關個人資料所涉作業,依法告知個人資料蒐集之相關事項如下:

    (一) 本公司蒐集您個人資料係出自下列目的:

    本公司基於與「○四○ 行銷(包含金控共同行銷業務)」、「○六九 契約、類似契約或其他法律關係事務」、「○九○ 消費者、客戶管理與服務」、「一三六 資(通)訊資料庫管理」、「一四八 網路購物及其他電子商務服務」、「一五二 廣告和商業行為管理」、「一五七 調查、統計與研究分析」、「一八一 其他經營合於營業登記項目或組織章程所定之業務」等特定目的具有合理關連之範圍內,蒐集、處理及利用您的個人資料,俾得履行及提供包括但不限於下列之契約義務及各項優惠措施或行銷活動訊息:  

    1. 提供客戶與會員管理等服務。

    2. 處理您購買商品之運送及交付。

    3. 提供台灣虎航宅配購或台灣虎航免稅商品預購網站之商品資訊及相關優惠訊息。

    4. 統計、調查與分析以改善本公司服務。

    (二) 本公司可能依照個別服務性質取得您訂單第一聯索取之個人資料,您有選擇是否提供之權利,但您若不提供時,本公司將無法提供相關服務或履行契約義務。
    二、利用期間、地區、對象及方式

    (一) 利用期間:除法律另有規定或您請求停止使用外,於本公司營運期間內。

    (二) 地區:您的個人資料將用於本公司及其關係企業之營運地區,以及與本公司有業務往來廠商(如:供貨商、運輸商等)之營運地區。

    (三) 利用對象及方式:本公司得將您個人資料提供予各合作廠商或特約商,作為特約商其於前開特定目的之必要範圍內履行前述契約義務及提供各項優惠措施或行銷活動訊息。

    2. 您得以書面、電子郵件、傳真等方式向本公司提出製作個人資料狀況複製本之請求,惟本公司得依法酌收必要成本費用。

    3. 您可以隨時利用書面、電子郵件、傳真等方式補充或變更先前提供的個人資料,惟法律另有規定時,本公司得以拒絕或要求您為適當說明。

    4. 您可以寄發電子郵件至客服信箱或致電客服中心申請停止蒐集、處理、利用或刪除個人資料,但本公司將暫停或終止提供服務。

    Welcome and thank for your purchase of Tigerair Taiwan home delivery services! For questions, if any,
    please feel free to e-mail to: ttwservice@stdoras.com.tw or please dial TEL:+886-2-2705-0028,
    the Customer Service Hotline during the business hours (9 am-12 pm & 1:30 pm-6 pm; Monday~Friday).



    1. The Tigerair Taiwan Merchandise with home delivery service is not entitled to the privileged discount that is available to on-board shopping.

    2. The destinations of Tigerair Taiwan Merchandise with home delivery services are currently confined to territories of Taiwan, Penghu, Kinmen and Matsu, not yet available to a destination in a foreign country so far. Normally, you will receive the delivery within ten (10) business days except in the event of typhoon, earthquake, mudslide or other force majeure wherein the Company is unable to deliver to your designated destination in time.

    3. Pursuant to Article 19 of the Consumer Protection Law, a buyer who purchases based on mail order catalog or transacts in such communications means is entitled to a seven (7) day hesitation period (with Sunday/non-working day inclusive). During such period, the buyer is entitled to apply to the Company for termination from the contract in accordance with Article 4 of the same Law, without a need to explain the reason why.

    4. In the event that you intend to terminate the contract after receipt of the merchandise, please be sure to contact the Company’s Customer Service within seven (7) days after receipt of the merchandise. The Company will assign personnel to pick up the merchandise at the original delivery destination and will refund within fifteen (15) days after receipt of the returned merchandise.

    5. Please be earnestly reminded that the hesitation period is not a trial use period. Other than necessary and reasonable inspection, the returned merchandise must be complete and intact brand new merchandise. The merchandise itself, the packaging, accompanying accessory(ies), giveaway gift(s), letter of guarantee or user manual thereof and all accompanying articles should be in a complete and intact shape. If the merchandise proves to have been unpacked or used, in accordance with Article 259 of the Civil Code, the Company will only return the value pro rata to the reduced or impaired values.

    6. The merchandise might be a bit different from what you see in the catalog due to the photographic angle, lighting and printing factors. The Company appreciates your kind understanding.

    7. Tigerair Taiwan reserves the right to accept or reject a purchase order and to amend or change the contents of the shopping program.


    Tigerair Taiwan –Notification on Personal Information Collection in Home Delivery Services



    St. Doras Enterprises Co., Ltd. (hereinafter referred to as the Company) takes pleasure in rendering home delivery services for Tigerair Taiwan Merchandise. Concerning the use of you name, means of contact, credit card and such personal information of yours that would be used in such services, the Company hereby duly issues this Notification on Personal Information Collection according to law with the particulars enumerated below:

    I Objectives, method of personal information collection and the scope of application:

    The Company will collect your personal information only for the specific objectives enumerated below:

    he Company collects, disposes and uses your personal information just within the reasonably related scope of “040 marketing (including financial holding co-marketing business)”, “069 contract, contract similarity or other legally related business”, “090 consumer, customer management & services”, “136 information (communications) database management”, “148 online shopping and other electronic commerce services”, “152 Advertising & commercial behavior management”, “157 investigation, statistics, research & analysis”, “181 other business lines consistent with registered business lines or the Articles of Incorporation”. The Company collects, disposes and uses your personal information just in an attempt to fulfill and provide the contractual obligations including but not limited to the following and to keep you informed of a variety of preferential privileges or sales promotion update:  



    1. The Company will provide customer and member management and such services.

    2. The Company will take charge of forwarding and deliveries of the merchandise you purchase through “Online Shop”.

    3. The Company will use your personal information to deliver the Tigerair Taiwan Merchandise to your home or keep you informed of the updates and preferential privileges available to you about the Tigerair Taiwan Merchandise Pre-Purchase Website.

    4. The efforts for statistics, survey and analysis so as to improve the Company’s services.



    our rights over the personal information:

    The Company hereby earnestly keeps you informed of the rights bestowed upon you in accordance with Article 3 of the Personal Information Protection Act:

    ou may at any time look into the facts of your personal information that has been provided into use.

    2. You may request by e-mail, FAX or such means the “Online Shop” to produce the duplicate copies of your personal information. In such a request, nevertheless, the Company may charge the necessary cost according to law.

    3. You may at any time supplement or update the personal information you previously input by means of e-mail, FAX. In case of laws otherwise prescribed, nevertheless, the Company may reject such request or may request that you offer more explanation as appropriate.

    4. You may apply by e-mail through the Customer Service Center or Customer Service Mailbox to the Company for discontinuance from collection, disposal, use of your personal information or for deletion of your personal information. In response to such an application, nevertheless, the Company will temporarily suspend or terminate services available to you.
    訂購單填寫 Order Form
    陶樂有限公司(以下稱「本公司」)負責台灣虎航宅配購銷售業務,當訂購人填寫以下資料並交予本公司時,視同 已詳閱並同意本訂購單之宅配購個人資料蒐集之告知事項與訂購須知,並有權提供以下資料供本公司作為履行契約與消 費者服務之用

    訂購人資訊

    訂購人姓名:
    訂購人姓名:
    性別:
    性別:
    E-mail:
    E-mail:
    連絡電話:
    連絡電話:
    行動電話:
    行動電話:
    傳真號碼:
    傳真號碼:
    縣市區域:
    縣市區域:
    訂購人地址:
    訂購人地址:
    如您不願收到台灣虎航商品活動訊息請勾選,謝謝!

    收件人

    若收件人與訂購人相同請勾選,謝謝!   
    收件人姓名:
    收件人姓名:
    性別:
    性別:
    E-mail:
    E-mail:
    連絡電話:
    連絡電話:
    行動電話:
    行動電話:
    縣市區域:
    縣市區域:
    收件人地址:
    收件人地址:
    統一編號:
    統一編號:
    *不需要請勿填寫
    訂購商品名稱
    目錄序號
    數量
    單價
    小計
    備註欄
    刪除
    訂購商品名稱
    目錄序號
    ---
    數量
    單價
    $0
    小計
    $0
    備註欄
    付款總金額 NT.0
    付款方式 Payment
    請利用各銀行分行匯入 實付金額 並將匯款單併隨訂單至台灣虎航 - 宅配購客服中心: E-mail: ttwservice@stdoras.com.tw或傳真 (+886-2-27540824)

    銀 行:兆豐國際商業銀行
    代 號:017
    帳 號:02909109458
    戶 名:陶樂有限公司
    請列印訂購單,填寫刷卡相關資訊,並在簽名欄上簽名後回傳(+886-2-27540824)

    同意訂購須知及宅配購個人資料收集之告知事項

    CAPTCHA Image Refresh Image